Unit H, 26-30 Tepko Road Terrey Hills NSW 2084

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Average rating:  
 39 reviews
by Christine & Silvio Wirth on RVGO
Unbelievable help with Jayco Conquest (FIAT DUCATO) breakdown

Dear Michael,Fans from WA... we feel that we were/are so lucky to have found you.We cannot thank you enough! From the very first phone call you were amazing. We had been quoted $18,000 +++ in the ACT to get our 2011 Jayco back on the road. To cut a long story short we sent it from ACT up to you at Terry Hills (transport cost another $1000 and UNBELIEVABLE you fixed it for $400!! You found the actual problem ...a small clamp which had come off.We also had our vehicle serviced with you ...thankyou.Every aspect of our communications with you has been perfect.We would also like to thank Carolyn your receptionist who was so efficient, helpful and understanding.Although we are mostly located in Jindabyne nsw these days we intend to make the trip to you for our annual servicesWe highly recommend you. Our advice if you get a massive high quote for something don’t just accept it. It’s quite possible that you don’t need a heart transplant it maybe just a valve a clip or a pin . Get in contact with Michael!!!!!Again our sincere thanks

by Alexander Singh on RVGO
Excellent service again!

This is the second time that I have had a drama just before departing for a trip and RVGO came through brilliantly again. I had trouble with my fridge. I rang these guys and they got me to bring the fridge in. They got onto it straight away and after some tinkering I was out of there with a working fridge and no bill. They also did a fantastic job on my camper trailer service recently. I can’t recommend these guys highly enough.

by Graham on RVGO

We recently broke down in our new Motorhome and were towed to RvgoThe service there was fantastic , they let us camp the night at the workshop and looked at and fixed our Motorhome first thing the next morning .i would definitely recommend them and will be returning there for future services

by Dave Boyle on RVGO
Thankyou

Dear Michael and Chris,I just wanted to thank you for your time today and squeezing my Jayco in when you are clearly flat out.You guys are deadset legends. The sort of customer service you provide is the reason I will be returning and spreading the love. In fact when telling my mate he needs to see you guys he said he had already and had exactly the same awesome experience.

by Wayne Abrahams on RVGO
Cruisemaster Service

I needed to say something about a company that walks the talk with regard to professional service. I booked my new van in for its 1st service to make sure everything is tight etc before we really start travelling.What I received was a service that went over the van to ensure the van was ready to operate in a successful manner. It was highlighted to me some issues that where not quite as they should be and then corrected them as well as showing me so I was able to learn.I was impressed with what I received and now know who will be looking after my van in the future. Many Thanks

by Geoff Vallender on RVGO
Appreciation

I just want to thank your team for looking after the servicing of my new van yesterday and more importantly I would appreciate it if you would pass on my sincere thanks to Chris who went above and beyond my expectations with regards to showing me how my van works and even taking me for a drive to explain and run through the electric breaking system. It is people like Chris who make businesses like yours different from your competitors.

Thanks so much for taking the time to give us feed back. It is greatly appreciated. The guys all do try very hard and receiving things like this brings great encouragement for the team! 🙂

by Alexander Singh on RVGO
An excellent experience

We were finally packed, camper trailer hooked up and on our way to a camping holiday to Jervis Bay when our electric braking system failed. Having just the previous night received a recommendation for RVGO we quickly drove to their premises and asked for help. They were incredibly friendly, helpful and efficient and quickly fixed our problem and got us on the road again. We cannot recommend them more highly. We will certainly use them again for any servicing or repairs

by Ian and Helen on RVGO
Ready Brute

We recently had a Ready Brute A frame fitted to our motor home by RVGO and were very happy with the result. Very friendly but always professional. We came from the other side of Sydney and they worked with us so as to avoid peak hour traffic.

by Gary Campbell on RVGO

Dear Sir,I recently purchased a second hand 2014 trakka motorhome.The base vehicle is a fiat ducato 180 multijet.This one had just over 15000km on the clock.On taking delivery i found the engine warning light on and thus began a series of visits to automotive workshops trying to find the problem.I finally was sent to RVGO at terrey hills a certified fiat workshop.This letter is to commend Michael Major and his team at RVGO for the professional manner they went about tracking this problem which at first was thought to be a faulty turbo charger. As the computer readings were not consistent with a failed turbo charger Michael persisted and discovered the problem was a punctured plastic vacuum line to the turbo charger.This was quickly replaced and i was on my way a very relieved and happy customer.Congratulations to Michael and his team.I am now back home in Queensland sunshine coast so if you can advise me of suitable Fiat workshops in this area I would appreciate it.As long as they are of the same standard as RVGORegards

by Ben waters on RVGO

We are on the first leg of our big family holiday from Perth with a brand new Retreat Daydream and our annex was severely damaged by big winds whilst in Narrabeen. We rang our insurer who couldn't help us get it fixed due to the time of year (the week before Christmas!), called the Retreat dealerships in the state and a number of other repairers, only to also be told there was no way we could get new parts or any assistance so close to Christmas. People at the caravan park recommended we try Michael at RVGo in Terrey Hills and he responded with an instant "yes, we can help". That afternoon he had a new annex ordered and in transit and kept in contact with us regarding its progress. When the annex arrived Michael got us straight up to the workshop and had guys working on replacing the annex before we'd even turned the car off! He handled the entire insurance claim for us and had us on the road and back on track with our holiday within 2 hours. When we said to one of the RVGo staff members that they'd really saved our holiday, he replied that Mike will never say no and will always find a way. Thanks so much to ALL the staff at RVGo for saving our holiday.

by David Charlton on RVGO
Lifesavers

To Mike and teamYou guys are one of a kind! We were desperate with a broken winch mechanism on our wind-up pop-top and you came to the rescue. Not only did you accommodate our 'unscheduled' visit, you fixed the clutch and instead of accepting money you said "now on your way to enjoy the weekend with you boys". It's refreshing to know people like you care and aren't a quick dollar, we'll definitely be coming to you for all our servicing and other needs.

by Theo D on RVGO
Great Service

To Micheal, Chris and the team, Thank You all for sorting out the base plate on the Suzuki GV today. Each time one goes there you are made welcome as if you are one of their own.Anyone looking for a flat tow system look no further than RVGO they will look after, give them a call. Theo D 14/11/16

by Don Hope on RVGO
Professional Service

I have just had a fairly minor modification made to my van, however I was most impressed with whole operation at RVGO. All of the staff were very friendly, helpful and courteous and the work was done professionally and when promised. I would have no hesitation in recommending this business to my caravanning friends. Thankyou RVGO.

by Paul McGreal on RVGO
Great service

Great service from this business. I pulled into their parking lot, without a booking, with a problem coming from my caravan wheels. Even with no booking they took a quick look and and confirmed their was no issue and then did not even charge me. I had to tired toddlers in the back from a long drive and they had me in and out in no time.Thanks Guys

by John Murray on RVGO
Next day repair.

Thank you Michael on your repair of our caravan door and all done in 15mins. This is the second time we have used RVGO, last time at Narabeen Lakes when our stove cover shattered. Top quality organisation with a splendid workforce and office staff.John Murray and Rosemary KeoghHornsby Heights.

by Richard Chang on RVGO
Repairs

I had a little accident in my Motorhome. RVGO handle my insurance claims and did all the repairs. They did an excellent job with the repairs. They had me back on the road asap.Thanks Guy's

by Russell & Mayrn Tandy on RVGO
Exceptional Service

Excellent service-staff went out of their way to repair a broken jockey wheel bracket Even lent us a floor trolley jack to take to the caravan park to lift the A frame off our own jack (that could not be moved)Have no hesitation in recommending this firm They are the best in their fieldWishing staff all the best for the future and the professionalism that was shown to usMayrn & Russell Tandy

by Vicki McConachie on RVGO
So Grateful to RVGO

Stranded with no 240v power in Narrabeen - the Park recommended RVGO. They came straight out and fixed it - you could tell they absolutely knew what they were doing. Fantastic service and professionalism from Michael and the people at RVGO.

by John Francisco on RVGO
RVGO the BEST

I was so impressed with the courtesy and professional service that I enjoyed whilst my 5th wheeler was being repaired. The repair was top quality and they even fully detailed the unit for me which was a very pleasant surprise. I would highly recommend this firm for all your caravan repairs.

by Peter on RVGO
Great Service!

Splendid service on our Truma Gas HW system - Nailed the problem completely, and worked extremely competently with the support of Dometic the Truma Agents, to breath life back into the system.Couldn't have been happier!

by clyde harrison on RVGO

21/10/2015
Thank you Dan and Julie for your excellent and professional
Service,this is the second time you have come to our rescue
Last year the water pump went on our motor home whilst we were in Bathurst, Dan you were so helpful then .
We Tow a car behind the motor home, the brake cable broke and no one could help us, a call to Dan on Monday19/10/2015
He had to order the part from Queensland ,had it express posted to him, then he express posted to us in Orange, Julie
tracked it and informed me today Wednesday that it had been delivered here to Orange! We were able to take the part and get it fixed locally.
THAT IS SERVICE PLUS ! THANK-YOU.
Clyde and Margaret Harrison
Support this company they are fantastic.

by Tony Jones on RVGO

Our van experienced extensive hail damage with the roof, side and both ends having to be re-sheeted. The guys at RVGO did an excellent job and the van looks better than new. Dan, Chris and Michael along with the office staff were all very helpful & courteous. Great job and great service.

by Christopher Williams on RVGO

I have had my camper trailer serviced as well as some repairs undertaken by the RVGO team. . From my first contact I was impressed by the service and advice provided by Michael and Chris
An impressive experience

by Andrew on RVGO

Michael & Chris from RVGO came out to my place today and worked on the brakes. They spent a couple of hours checking things out and came up with a major wiring problem. They replaced the circuit and took it for a drive with all four brakes now working. I want to thank you again for all your assistance and let you know that Michael and his partner were very helpful and professional and most importantly know their stuff. I would not hesitate in recommending RVGO to anyone.

by Brenda and Graeme on RVGO

Initially we contacted Mike and Dan regarding getting information about A-frames. Their advice was extremely helpful and it allowed us to purchase the correct vehicle to tow behind our motor home. We then engaged them to fit the A-frame, which we are very happy with. They and their staff were very professional and friendly and we will certainly recommend RVGO to everyone we meet on our
travels.

by Bill & Margaret Sutton on RVGO

Our sincere thanks to Chris, Michael & Staff, the complete restoration of our caravan after severe hail damage is a master piece. We have spent a little time away as a shake down run and all your good work has weathered the elements. It has indeed been a pleasure to have a committed professional group perform quality work that has given us a high level of confidence for our future travels. Your attitude to visits to check progress, making us feel welcome added to our positive experience. Our thanks also to Mark who made us feel welcome, offering good advice when asked. The RV GO experience has been rewarding and I would be happy to exchange notes with any caravan owner looking for quality work with experienced professionals.
Bill & Margaret

by Peter Martin on RVGO

Great service, down to earth. I would recommend to my friends and family. ????????????

by Nick and Cathie on RVGO

Many thanks to Michael, Chris, Daniel & the RVGO Team for tracking down our lighting issue & carrying out the warranty work in replacing our pop top roof to ultimately correct the problem. Thanks to Jayco for their total commitment to the warranty on our Journey Outback but especially to RVGO for carrying out the warranty & servicing in a most helpful, professional manner. Can thoroughly recommend the RVGO Team to all Jayco owners.

by Mark Alexander on RVGO

The whole team were fantastic at RVGO and I would be more than happy to recommend their business to anyone with a van or camper. Their level of professionalism and dedication to resolve any issue is second to none.
Nobody does it better.
Thank you RVGO, very happy.

by John & Sandra Lamers on RVGO

We have just had our motorhome and small car fitted out to flat tow
and we found the before & after sales service to be outstanding. All the staff we came in contact with were committed to providing a highly professional and personal service. We have no hesitation in recommending RVGO to anyone seeking a quality product and installation service.

by Brent Carr on RVGO

A big thanks to Chris and Daniel and the rest of the team. Their work was excellent, professional and friendly. This is what you want when you ask someone to work on your trailer or float. You want them to know what they are doing, do it quickly and in a very friendly manner. This includes the office staff too! Well done. Thank you again. Brent

by Robbo on RVGO

Such an awesome bunch of blokes with good service to back it up

by Dave on RVGO

Excellent job and fast service. Thanks again Michael. Best regards.

by Andrew on RVGO

Michael & Chris from RVGO came out to my place today and worked on the brakes. They spent a couple of hours checking things out and came up with a major wiring problem. They replaced the circuit and took it for a drive with all four brakes now working. I want to thank you again for all your assistance and let you know that Michael and his partner were very helpful and professional and most importantly know their stuff. I would not hesitate in recommending RVGO to anyone.

by Alf on RVGO

Excellent and efficient service, will highly recommend you to our friends.

by Scott on RVGO

Michael was very professional and courteous. I will not hesitate in recommending his services to anyone.

by Barry on RVGO

An excellent professional service throughout.

by Ian & Wendy on RVGO

Thank you very much for the courtesy & help we received from Daniel & Chris from your team. They professionally assesed the water leak problem and fixed promtly with replacement parts. We will be advocates for your business.

by Sue & Phil on RVGO

We will toast you at RVGO, good work all and such unexpected kindness. A wonderful combination.

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Terms & Conditions

Thank you for choosing Northern Beaches Motorhome Rentals. We are very proud of our product and our reputation. We have built our business on providing the best possible experience for our customers. Your safety  and security are our greatest concerns, so to assist you in making your holiday a wonderful experience, it is important for you to carefully read these terms and conditions.
 

Should you have any questions about these terms and conditions please contact us on (02) 9986 2952. These terms and conditions do not exclude, restrict or modify the application of any provision, the exercise of any right, or the imposition of any liability under any statute (including the Australian Consumer Law).

CLICK HERE FOR COMPLETE TERMS AND CONDITIONS.
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