Please call our Warranty Department on 02 9986 2952 (Option 6)   If:

• You do not see your manufacture on our list.
• You are having difficulty uploading your information.
• You would like our team to assess and process your warranty items for you.  This service does incur a fee of $150.
  

Note:

• RVGO has the right to refuse a repair under warranty, if we believe the repair cannot be done to our high standard or we believe the manufacturer should handle the claim due to its severity. 
• Some warranty repairs may not be able to be approved until an onsite diagnosis can be performed. Which may require re-booking if approval and parts cannot be received in time.
  
• We may require further information.   Example:  Serial Numbers on certain products to be able to process claim.

Before you proceed, you will require the following information to be ready for uploading:

1.  A clear picture of your compliance plate (<2mb)
2.  A copy of your proof of purchase (<2mb)
3.  A picture of the appliance identification sticker (if applicable)   (<2mb)
4.  A clear picture of each fault (A maximum of 10 items is permitted)   (<2mb)

By continuing, I have read and accepted the terms and conditions listed above.